Refund policy

The company provides you an opportunity to Return, Refund or Exchange the product purchased on the website of LEO Eyewear. If you meet the following criteria:

• The request for return, exchange, or refund should be raised within 7 days of the receipt of the products through our website.
• We request you to create a video while unboxing the product.
• The price tag, other identification tags, the invoice, and the original packing must be intact and sent back;
• The product should not have been used or damaged or have scratches that diminish the value of the product in any manner.
• You need to mention order no. and date of order.
• You should return products along with the invoice for the product. In case the absence of invoice product will not be returnable.
• Ensure that the return package should be properly sealed and sent to the Company. If the product is found damaged in any way same will be resent to you and not considered for return or refund purpose.
• The returned product will be checked by our experts and they will finalize, whether to accept or reject the product for the purpose of the return.
• The company will accept the return only after checking with experts and then with the acknowledgment of experts, the refund will be initiated.
• The refund amount will exclude the shipping charges unless it was damaged during shipping.
• The returned product will be exchanged for the same product on a priority basis. If the same product is not available, then the company will initiate the refund for the same.
• To request for return, refund or exchange, please mail us at – contact@leoeyewear.com
• The refund amount will be initiated within 15 days after confirmation from our expert and after deduction of charges related to shipping and others.

Note – Ensure that no scratches are made on the glasses of the product. The frames should not be bent or twisted. All screws and any embedment should remain intact and must be returned with all the original box, instructions, and guarantee.